How do you ship your packages and when can I expect to receive my items?
We use USPS for all of our shipments which come in a discreet envelope. Shipping generally takes 3-5 Business days from the time of your order.
What is the best way to contact you?
In order to keep offering our products at the best price possible, we communicate and respond to all feedback, questions, comments and concerns via email.
Do you charge for shipping?
We charge for shipping only on the 'Giving' series.
Can I change my plan at any time?
Absolutely! Switching is easy. Just log in to your account and click Change my Subscription. Your recurring bill date will remain the same, and your new condoms will arrive in your next package.
Is there a fee to join The Dollar Condom Club?
There is never a membership fee. You just pay for your condoms.
What is your cancellation policy?
You can cancel your account at any time by logging into your account, clicking Membership settings, and choosing Cancel My Account. You can also conveniently place your monthly subscription on hold. Please let us know if you are experiencing issues, and we‘ll do our best to help you!
What comes in my first shipment?
Your first order will arrive with the condoms you have chosen along with any Extras you have selected.
Can I pay a year in advance?
We apologize as we don‘t offer pay in advance or bulk orders at this time, just the membership service.
Do you accept returns or exchanges?
Do to the nature of the product we sell, we do not accept returns or exchanges.
What is the 'Giving' Series?
This is way that you can help out on the world stage. We are dedicated to help those adolescent kids that don't have the choices we have to be responsible with life choices. Bringing in a child is a huge responsibility and when you subscribe to a package the TDCC wants to make a diference in the world by donating product directly to those charities that can help those adolescent kids that need it the most.
The Giving Series
The Giving V.P.?
You 'Donate' a 3-pack to Charity and The Dollar Condom Club will 'Give' a 3-pack as well. (Nothing comes to your house - it all goes to charity)
The Giving C.E.O.?
You will 'Receive' a 3-pack and The Dollar Condom Club 'Gives' a 3-pack to 'Charity'. (A 3-pack will show up at your house in a discrete package) (A 3-pack goes to charity that we 'Donate')